Should You Keep Your Opinion to Yourself?
Recently I read a blog post by Seth Godin, whose work I really enjoy. One of his best tips was, “The first rule of great feedback is this: No one cares about your opinion.” He went on to say that he prefers to hear analysis—facts, not opinion—when receiving feedback. Godin’s distinction was helpful, but here [...]
What Are the Best Ways to Handle Conflict?
As we engage with others in our lives we are continually bumping into each other. One of the great lessons I have learned and relearned (and may learn again) is the significance of taking responsibility for my own contribution to any misunderstanding. Why? For three reasons: 1. Being honest with myself gives me a more [...]
Work Communication: Make It the Season of Appreciation at Work
Many of us feel stressed by the holidays. We are often caught up in the need to buy material gifts, cook big dinners, and entertain guests—and we forget the true essence of giving. A better gift, especially in these economic times, might be to revisit the notion of giving altogether. Because in reality, most people [...]