5 Ways to Prevent Workplace Conflict
Handling conflict is one of the most frustrating and biggest drains on managers. A study conducted in 2008 by CPP revealed that the average U.S. employee spends 2.8 hours a week dealing with conflict. That translates to 385 million working days spent each year due to conflict at work. Managing that conflict is results in [...]
Nobody Bring Me Bad News
Managers by and large want to stay informed. They don’t like surprises and they don’t like to be caught not having the information they need. Yet many managers complain that their staffs don’t keep them informed. Those same managers may unwittingly be sending messages that deter people from speaking up. (Like the song in the [...]
The Gift of a Storm
The winter storms have forced many of us in the D.C. area to slow down or stop work altogether this week. Fascinating how hard that is for so many of us. My first reaction to being without power—and therefore without TV, computers, hot water, lights, telephone, etc.—was actually relief. That was quickly followed by a [...]
Work Meetings: To Meet or Not to Meet? That Is the Question
Clients ask me all the time, “Should we have a meeting about this?” Yet those same people feel that they are in too many meetings and, often, that they are not using their time well. They tell me that they have work to do but can’t get it done because they are in meetings all [...]
Change your Perspective and Change the Results
Sometimes we find ourselves in dilemmas we can’t seem to solve. We keep repeating behaviors that don’t get us what we want. Einstein once said, “You can never solve a problem on the level on which it was created.” Reviewing what mindset or perspective you are holding is a great way to find a new solution.