Keeping Everyone in the Conversation
A professional colleague of mine recently wrote to me about a situation he encountered. He was at a meeting of a board of directors. A question was posed to the group, to which he responded with the first opinion. Everyone who spoke after him disagreed with his opinion. The conversation went on for 30 minutes. [...]
Difficult Conversations: Bring Light and Warmth
On this beautiful Washington, D.C. day I am preparing to help an organization confront some very hard conversations. As I look at the sun streaming through my window, it occurs to me that I need to bring light and warmth into the room with my clients. The light is for bringing light to the truth [...]
What’s the Point of This Conversation?
Following my recent blog post about clarifying the goal of a meeting, I had the opportunity to put that advice into action. A colleague of mine was asking for my opinion on a situation she was grappling with. She began the conversation with, “I want to ask you about a situation.” And then she launched [...]