Communication 101: Getting the Work Done Vs. People Liking You

If you’re new here, you may want to subscribe to my RSS feed. Thanks for visiting!Another title for this article could be: “I Don’t Care if They Like Me, I Have to Get the Work Done.” Really?? You have probably heard the refrain: It’s not what you said, it’s how you said it. Many a […]

Managing Work Meetings: Lose — But Don’t Lose — the Lesson

Facilitating can be a messy business. Anyone who has spent any time managing meetings has run into those moments when things seem to have gotten out of control. As facilitators or meeting managers these moments can get very uncomfortable, even scary. We tend to assume that we should always know what is happening and be […]