The Secret to Resolving Conflict
In a recent article entitled “Playing the Blame Game,” Ralfee Finn wrote that “…opposites can also be seen as complements, especially when we are willing to synthesize what separates and divides through understanding and reconciliation.” This is a wonderful notion and one to which I subscribe.
I see many conflicts created when people frame a problem [...]
Who Else Wants Good Relationships With Colleagues?
What’s in a Word?
Recently I was working with two colleagues, Joe and Daniel. They had been friendly and had worked well together for close to two years, but their relationship had suddenly turned sour and was affecting the entire office. Their boss called me to ask if I might help.
I embarked on a fairly [...]
5 Ways to Prevent Workplace Conflict
Handling conflict is one of the most frustrating and biggest drains on managers. A study conducted in 2008 by CPP revealed that the average U.S. employee spends 2.8 hours a week dealing with conflict. That translates to 385 million working days spent each year due to conflict at work. Managing that conflict is results in [...]
Conflict Strategies: Transforming Conflict into Productivity
A recent study (PDF) conducted by CPP, Inc. in partnership with OPP, Ltd in Europe and Fellipelli in Brazil examined workers in nine countries
to see how different cultures view conflict. The authors reported astounding findings!
Here are some of the findings:
85% of employees at all levels experience conflict to some degree
In the U.S., 36% of employees [...]