What Are the Best Ways to Handle Conflict?

As we engage with others in our lives we are continually bumping into each other. One of the great lessons I have learned and relearned (and may learn again) is the significance of taking responsibility for my own contribution to any misunderstanding. Why? For three reasons:
1. Being honest with myself gives me a more accurate [...]

How to Change Conflict into Learning

It always surprises me that I have to keep learning the same lessons over and over again when it comes to conflict management. Maybe you have that experience yourself. I teach others all the time that asking questions is an important part of having productive conversations, yet last week I had my own reminder of [...]