The Secret to Resolving Conflict

If you’re new here, you may want to subscribe to my RSS feed. Thanks for visiting!In a recent article entitled “Playing the Blame Game,” Ralfee Finn wrote that “…opposites can also be seen as complements, especially when we are willing to synthesize what separates and divides through understanding and reconciliation.” This is a wonderful notion […]

Conflict Training 101: “Mirror, Mirror on the Wall”

I had an experience in the realm of conflict training that I am reluctant to write about, but I think it’s worth sharing. I had been looking for particular kind of vendor. I interviewed several companies and got a few proposals. In the end, I engaged a woman whose skills seemed to fit my needs […]

How to Have a Difficult Conversation

As is my habit—and one I will not curtail no matter how hard we are hit by a recession—I went to get my nails done recently. Getting a manicure is often so relaxing I want to sleep. This day, however, was not to be one of those soothing hours. One of the hairdressers, whom I […]