How to Use Praise Effectively in Business

If you’re new here, you may want to subscribe to my RSS feed. Thanks for visiting!Recently I was coaching an executive who told me that she makes a habit of thanking people effusively. She said that many of her assignments require the cooperation of a team of people, and she wanted some tips on how […]

Conversations Across the Generational Divide

A lot has been written about the generational divide. Whether it’s the Greatest Generation, the Boomers or Generations X, Y or the Millenniums, we have all been conditioned to think that we have little in common. The truth is that most people, no matter what generation they were born into, want many of the same […]

Move Forward by Letting Go

Recently I was working with a client company that is struggling to survive in the current economic downturn. The leadership decided to take a few days to work on their team effectiveness and establish their goals for next year. As we worked on plans to move forward, group members raised a number of issues about […]

Conflict Training 101: It’s Not What You Said…

Oftentimes, when working in conflict training I hear similar comments from people. For instance: “It’s not WHAT you said; it’s HOW you said it!” How many times have you heard that refrain? Sometimes it doesn’t matter how you said it, the person just doesn’t want to hear you. However, sometimes it is how you said […]