Can You Challenge and Still Be Collaborative?? (Part 1)

If you’re new here, you may want to subscribe to my RSS feed. Thanks for visiting!Recently an esteemed colleague of mind asked me a very insightful question. Can you challenge someone and still be collaborative? (Hence the title of this post.) There are a number of ways to answer this question. The short answer is […]

Who Else Wants Good Relationships With Colleagues?

What’s in a Word? Recently I was working with two colleagues, Joe and Daniel. They had been friendly and had worked well together for close to two years, but their relationship had suddenly turned sour and was affecting the entire office. Their boss called me to ask if I might help. I embarked on a […]

Meeting Facilitation: When Less is More

One of the great lessons I have learned as a facilitator is that the less I do in the room, the better a meeting goes. Seems odd, right? But when my partner, Tom Kornbluh, and I teach our seminar “Standing in the Eye of the Storm,” we ask our participants what their greatest fear is […]

Communication 101: Getting the Work Done Vs. People Liking You

Another title for this article could be: “I Don’t Care if They Like Me, I Have to Get the Work Done.” Really?? You have probably heard the refrain: It’s not what you said, it’s how you said it. Many a manager I have met has told me, “My job is not to have people like […]

5 Ways to Prevent Workplace Conflict

Handling conflict is one of the most frustrating and biggest drains on managers. A study conducted in 2008 by CPP revealed that the average U.S. employee spends 2.8 hours a week dealing with conflict. That translates to 385 million working days spent each year due to conflict at work. Managing that conflict is results in […]

Work Meetings: To Meet or Not to Meet? That Is the Question

Clients ask me all the time, “Should we have a meeting about this?” Yet those same people feel that they are in too many meetings and, often, that they are not using their time well. They tell me that they have work to do but can’t get it done because they are in meetings all […]

Change your Perspective and Change the Results

Sometimes we find ourselves in dilemmas we can’t seem to solve. We keep repeating behaviors that don’t get us what we want. Einstein once said, “You can never solve a problem on the level on which it was created.” Reviewing what mindset or perspective you are holding is a great way to find a new solution.

Move Forward by Letting Go

Recently I was working with a client company that is struggling to survive in the current economic downturn. The leadership decided to take a few days to work on their team effectiveness and establish their goals for next year. As we worked on plans to move forward, group members raised a number of issues about […]

Keeping Everyone in the Conversation

A professional colleague of mine recently wrote to me about a situation he encountered. He was at a meeting of a board of directors. A question was posed to the group, to which he responded with the first opinion. Everyone who spoke after him disagreed with his opinion. The conversation went on for 30 minutes. […]