Who Else Wants Good Relationships With Colleagues?

If you’re new here, you may want to subscribe to my RSS feed. Thanks for visiting!What’s in a Word? Recently I was working with two colleagues, Joe and Daniel. They had been friendly and had worked well together for close to two years, but their relationship had suddenly turned sour and was affecting the entire […]

How to Change Conflict into Learning

It always surprises me that I have to keep learning the same lessons over and over again when it comes to conflict management. Maybe you have that experience yourself. I teach others all the time that asking questions is an important part of having productive conversations, yet last week I had my own reminder of […]

Tip 1 for Virtual Meeting Facilitation

Many organizations find it cost efficient to have meetings by phone, which is a challenging way to faciliate a meeting. Though it can be efficient to have participants call in, it can be difficult to manage a virtual meeting. People often report feeling they did not participate enough or had a hard time joining in […]

Conflict Strategies: Transforming Conflict into Productivity

A recent study (PDF) conducted by CPP, Inc. in partnership with OPP, Ltd in Europe and Fellipelli in Brazil examined workers in nine countries to see how different cultures view conflict. The authors reported astounding findings! Here are some of the findings: 85% of employees at all levels experience conflict to some degree In the […]